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Transparency Report

How TrustifySpace keeps the marketplace safe, in numbers. We publish this because buyers and sellers deserve to know how listings are checked, how reports are handled and how disputes are decided.

2026 so far
Sellers who passed the ID check0
ID checks or tax forms sent back0
Seller applications refused0
Listings refused or sent back for changes0
Shops paused for breaking the rules0
Reports from visitors (abuse, scams, prohibited items)0
Copyright and trademark notices0
Disputes decided for the buyer (refunded)0
Disputes decided for the seller0
Accounts closed after a sanctions-list match0
Shops open today1

Counted automatically as decisions are made. Updated November 3, 2026.

How decisions are made

  • New sellers verify who they are (legal name and address, an ID check and a tax form) before they can sell or be paid; sellers confirm their details once a year.
  • Listings that mention prohibited items wait for a person to check them. Sponsored listings are always labelled “Sponsored”, affiliate listings “Affiliate”.
  • Every removal or refusal comes with a statement of reasons sent to the seller, who can reply and appeal from their Seller centre or by email.
  • Disputes between buyers and sellers are decided by a person from the messages, photos and tracking, usually within 3 working days.

Questions about this report: [email protected].

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